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Unable to convert attachment from outlook with activesync

 
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towsto
Smartphone Neophyte


Joined: 18 Apr 2006
Posts: 4

PostPosted: Tue Apr 18, 2006 7:38 am    Post subject: Unable to convert attachment from outlook with activesync Reply with quote

In activesync > File conversion properties > Device to Desktop Im able to convert *.psw to *.doc but under "Desktop to Device" Im missing the choice of converting from *.doc to *.psw. Likewise for excelfiles.
Ive installed "all" converters from the office cd.
Any suggestions?
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Mike Temporale
Managing Editor


Joined: 07 Jul 2003
Posts: 9740
Location: Toronto, Canada

PostPosted: Tue Apr 18, 2006 8:02 am    Post subject: Reply with quote

Because there is no Office applications on the Smartphone, maybe? Wink
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towsto
Smartphone Neophyte


Joined: 18 Apr 2006
Posts: 4

PostPosted: Tue Apr 18, 2006 8:12 am    Post subject: Reply with quote

Ive got the ClearVue Suite installed. I can convert a doc file from my phone, with activesync, to a the format that ClearVue uses to my pc. I dont have clearVue installed on my pc cos its for smartphones. I need the doc files attached in mail (outlook) to be converted to psw.
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Mike Temporale
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Joined: 07 Jul 2003
Posts: 9740
Location: Toronto, Canada

PostPosted: Tue Apr 18, 2006 9:13 am    Post subject: Reply with quote

So someone has emailed you a document to your phone and you're looking for a way to open and view it. I don't think that there is any convertors for that. I'm not sure, since I don't use ClearVue, but I don't think that's possible. Maybe someone else here would know more. Sorry. Confused
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towsto
Smartphone Neophyte


Joined: 18 Apr 2006
Posts: 4

PostPosted: Wed Apr 19, 2006 11:36 pm    Post subject: Reply with quote

If I just copy the doc file to the phone it works just fine. Theres something missing in activesync I guess...
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towsto
Smartphone Neophyte


Joined: 18 Apr 2006
Posts: 4

PostPosted: Thu Apr 20, 2006 4:31 am    Post subject: Reply with quote

Hmmm, i think i know what the problem is. The attached file get wrong extension, it get the size added as extension. Like this "test.doc (23k)"
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Mike Temporale
Managing Editor


Joined: 07 Jul 2003
Posts: 9740
Location: Toronto, Canada

PostPosted: Thu Apr 20, 2006 6:20 am    Post subject: Reply with quote

towsto wrote:
If I just copy the doc file to the phone it works just fine. Theres something missing in activesync I guess...


There's nothing missing in ActiveSync. If you copy the file and it works then ActiveSync has done it's job. When something is emailed to you, it doesn't pass through the ActiveSync convert process. If you're sync'ing your mail over AS, it just passes the mail message as is. It doesn't detach and convert the attachments. If you directly pull/push your email onto your device, there is no ActiveSync involved.

Sorry, but documents in your email don't work with Westek.
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