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vlcano57
Smartphone Pupil


Joined: 17 Apr 2006
Posts: 42

PostPosted: Thu Apr 27, 2006 7:19 pm    Post subject: HELP!!! Reply with quote

Hi,
I just recieved my SMT5600 and am trying to set up my phone to sync with my outlook acount on my computer. How do I do this?
I checked "inbox" in options but it keeps giving me an error message and when I click resolve it tells me to connect my device and try again.
AND I do not have internet on my phone.
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racerx
Smartphone Pupil


Joined: 03 Feb 2006
Posts: 35

PostPosted: Fri Apr 28, 2006 2:16 pm    Post subject: Reply with quote

Are you trying to sync over the air, or are you doing this through a direct cable connection?

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vlcano57
Smartphone Pupil


Joined: 17 Apr 2006
Posts: 42

PostPosted: Fri Apr 28, 2006 3:10 pm    Post subject: Reply with quote

I am trying to do this via Cable
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Mike Temporale
Managing Editor


Joined: 07 Jul 2003
Posts: 9740
Location: Toronto, Canada

PostPosted: Fri Apr 28, 2006 7:42 pm    Post subject: Reply with quote

What are you using for email on the desktop?

As for internet, you have to setup a connection for your carrier. Search the forums for GPRS settings and your carrier name. I'm sure it will turn right up. Very Happy
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vlcano57
Smartphone Pupil


Joined: 17 Apr 2006
Posts: 42

PostPosted: Sat Apr 29, 2006 9:08 am    Post subject: Reply with quote

I am trying to use Outlook Express.
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sven
Smartphone Sage


Joined: 22 Jun 2004
Posts: 736
Location: Colorado, USA

PostPosted: Sat Apr 29, 2006 12:59 pm    Post subject: Reply with quote

vlcano57 wrote:
I am trying to use Outlook Express.
There's your problem. The PIM functions (Calendar, Contacts, Mail, etc) on all WM devices sync with Outlook, not Outlook Express. That's one reason the device came with a copy of Outlook.

Just so you are aware, if you are using Outlook Express to access a web based e-mail system, you won't be able to sync that to the phone, even if you do migrated to Outlook. While Outlook will connect to things like Hotmail, MSNmail, it will not sync those to a WM device. For mail it will only sync accounts that are PoP3, IMAP, or Exchange.
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vlcano57
Smartphone Pupil


Joined: 17 Apr 2006
Posts: 42

PostPosted: Sat Apr 29, 2006 4:53 pm    Post subject: Reply with quote

I now upgraded to Outlook 2002 and am using that. now what do I do (my outlook is intergrated with AIM mail a IMAP)
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Mike Temporale
Managing Editor


Joined: 07 Jul 2003
Posts: 9740
Location: Toronto, Canada

PostPosted: Sat Apr 29, 2006 6:12 pm    Post subject: Reply with quote

vlcano57 wrote:
I now upgraded to Outlook 2002 and am using that. now what do I do (my outlook is intergrated with AIM mail a IMAP)


doesn't matter where you pull your mail from. As long as you're using Outlook. Active Sync should work just fine now.
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vlcano57
Smartphone Pupil


Joined: 17 Apr 2006
Posts: 42

PostPosted: Sun Apr 30, 2006 12:30 pm    Post subject: Reply with quote

OK,
Now how do I get my inbox to sync with activesync(I have to inbox's.
The original one that has nothing in it and "imap.aim.com-inbox" the one that is in use that gets my mail from aim.
In active sync options it will only let me sync the original inbox that comes with outlook.
Can I get activesync to sync a different inbox
or is there a way you can get outlook to delete the standard "inbox" that is already on there? Or how do I get "imap.aim.com-inbox" to be the standard "inbox"?
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Mike Temporale
Managing Editor


Joined: 07 Jul 2003
Posts: 9740
Location: Toronto, Canada

PostPosted: Sun Apr 30, 2006 6:48 pm    Post subject: Reply with quote

As far as I know, it will only sync the default inbox. And you can't make an IMAP account use the default folder.

You can create rules in Outlook and have it copy/move any email from your imap account to your default folder.
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