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ActiveSync error: Can't sync my Samsung i320N
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glaucobg
Smartphone Neophyte


Joined: 02 Nov 2006
Posts: 7
Location: Brasília/DF, Brasil

PostPosted: Sat Nov 04, 2006 9:31 am    Post subject: Reply with quote

Kris Kumar wrote:
If it happens with the English desktop also, then I would say it is time to hard-reset the Smartphone. What do you think guys?


Tried hard-reset too but nothing changed. Already tried to disable internet conection, close all programs but AS, disable windows firewall. I still didn't try an English desktop, i'll do it ASAP.

I'm starting to think it's a hardware problem. But how does it sync as a Storage Card (configured in the phone) but not under ActiveSync mode? This is making me crazy.

IMO i have 3 options:

1. It's a problem with a non-english desktop;

2. It's a problem with the USB driver windows automatically installs (Tried to install the driver that comes in the installation CD, but windows refuses it and keeps its own driver. I think it's because the CD driver is older.)

3. Is a hardware problem (then i have a real problem).

Sorry guys, but i have to tell you my i320 history (off-topic) just to share my panic (i think i'd feel more relaxed by sharing this with you):

1. I bought it at eXpansys for US$ 839 (phone + accessories + shipping from USA to Brazil), wich is a little expensive. After two weeks, when the package arrived at a brazilian govern place where they randomly picks up the packages to charge the taxes, mine was chosen. So I payed more US$ 235.

2. One week later, when the package arrived my house, i realized they forgot to send me the USB bluetooth adaptor i bought. Already advised them by email. Let's see what they'll do. The other items in the package seemed ok, but...

3. When i tried to sync my i320... don't need to tell.

(4) (This number 4 may occur, and thats why i'm worried) IF this is a hardware problem and it does not solve when the USB bluetooth adaptor comes (by bluetooth syncing), i'll have to return the phone and pay the shipping (and waste some more money with this expensive buy i did).

Sorry, again, for the big text this guys (and for the english mistakes too), if this is not allowed here, tell me please.
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Jerry Raia
Contributing Editor


Joined: 07 Jul 2003
Posts: 4532
Location: Los Angeles

PostPosted: Sat Nov 04, 2006 9:42 am    Post subject: Reply with quote

Your English is better than a lot of natives here, don't worry about it. Very Happy

I don't know why the language pack thing keeps popping up in my head. Is there anyway you can get to an English machine? I just think that one should be eliminated at least as a cause. I'm probably wrong but it is worth a try.
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Kris Kumar
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Joined: 02 Jul 2003
Posts: 4267
Location: Rochester, NY, USA

PostPosted: Sat Nov 04, 2006 9:59 am    Post subject: Reply with quote

glaucobg wrote:

But how does it sync as a Storage Card (configured in the phone) but not under ActiveSync mode? This is making me crazy.


Interesting, so there is a setting on the phone to make it show up on the desktop as a storage card?

I wonder if there is a setting on the device or a special driver that needs to be installed on the desktop. Does the user guide says anything like that. I am sure you have probably checked it out. Smile


glaucobg wrote:
2. It's a problem with the USB driver windows automatically installs (Tried to install the driver that comes in the installation CD, but windows refuses it and keeps its own driver. I think it's because the CD driver is older.)


So you have already tried it. Bummer..

glaucobg wrote:

3. Is a hardware problem (then i have a real problem).


I hope its not, you went thru a lot of trouble to buy this unit, even had to pay the import duty. Ouch!

glaucobg wrote:

Sorry guys, but i have to tell you my i320 history (off-topic) just to share my panic (i think i'd feel more relaxed by sharing this with you):


I feel sorry for not being able to help out. Embarassed

glaucobg wrote:

Sorry, again, for the big text this guys (and for the english mistakes too), if this is not allowed here, tell me please.


That should be the least of your worries. Smile If we really new how 2 spel then we wud have been contributing editurs for New York Times. Laughing
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Jerry Raia
Contributing Editor


Joined: 07 Jul 2003
Posts: 4532
Location: Los Angeles

PostPosted: Sat Nov 04, 2006 10:07 am    Post subject: Reply with quote

Kris Kumar wrote:
If we really new how 2 spel then we wud have been contributing editurs for New York Times. Laughing


That hurt Kris. That will cost you another Garbage Plate! Laughing
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glaucobg
Smartphone Neophyte


Joined: 02 Nov 2006
Posts: 7
Location: Brasília/DF, Brasil

PostPosted: Sun Nov 05, 2006 1:37 pm    Post subject: Reply with quote

Seems like i'm not the only one having problems when syncing a Samsung i320 bought from eXpansys/MobilePlanet... see the link below, from their forum:

http://www.expansys.com/ft.aspx?i=1...8&thread=15

Unfortunately, nobody solved the problem. Maybe i own a phone returned by someone. Who knows? Sad
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Mike Temporale
Managing Editor


Joined: 07 Jul 2003
Posts: 8577
Location: Toronto, Canada

PostPosted: Sun Nov 05, 2006 10:42 pm    Post subject: Reply with quote

Odd, I've had no problems sync'ing my i320. Perhaps you should contact Samsung or Expansys for a replacement?
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glaucobg
Smartphone Neophyte


Joined: 02 Nov 2006
Posts: 7
Location: Brasília/DF, Brasil

PostPosted: Mon Nov 13, 2006 4:08 pm    Post subject: Reply with quote

Thanks God!! I finally synchronized my phone!! Laughing Just plugged it on my work pc and it worked fine.

Then, in a few days, my bluetooth adapter arrived and i synchronized it at home too.

Just don't know why it doesn't work via usb sync, at home. Mystery!!!

Anyway... now its (almost) a fully functional phone. Very Happy

Thank you guys, for the efforts.
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Kris Kumar
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Joined: 02 Jul 2003
Posts: 4267
Location: Rochester, NY, USA

PostPosted: Mon Nov 13, 2006 4:24 pm    Post subject: Reply with quote

awesome Smile
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Mike Temporale
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Joined: 07 Jul 2003
Posts: 8577
Location: Toronto, Canada

PostPosted: Mon Nov 13, 2006 8:24 pm    Post subject: Reply with quote

Wow... I wish we had a better reason for the pain.

Anyway, I'm glad to hear it's working for you. Cool
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Jerry Raia
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Joined: 07 Jul 2003
Posts: 4532
Location: Los Angeles

PostPosted: Mon Nov 13, 2006 8:41 pm    Post subject: Reply with quote

Mike Temporale wrote:
Wow... I wish we had a better reason for the pain.


Let me tell you about pain! Shocked
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