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Synchronizing multiple devices - Help!
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Connie
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Joined: 27 Jul 2006
Posts: 6

PostPosted: Fri Jul 28, 2006 9:03 am    Post subject: Reply with quote

The second phone does have a different name, my husbands.
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Connie
Smartphone Neophyte


Joined: 27 Jul 2006
Posts: 6

PostPosted: Fri Jul 28, 2006 12:14 pm    Post subject: Reply with quote

It is two Motorola Q's.

I did start new and wiped out the partnerships...I think. What I did was go into ActiveSync on the Q and delete it. Is that what you mean?
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Jerry Raia
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Joined: 07 Jul 2003
Posts: 4532
Location: Los Angeles

PostPosted: Fri Jul 28, 2006 7:44 pm    Post subject: Reply with quote

That would be correct.

Mike Temporale wrote:
Connie, is this right? Are both devices a Motorola Q? Not that it should matter, I'm just trying to understand the situation.


Maybe it does matter, it is only an issue for the Q, though that would be very strange behavior.
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Connie
Smartphone Neophyte


Joined: 27 Jul 2006
Posts: 6

PostPosted: Thu Aug 03, 2006 10:56 am    Post subject: Can't sync two of the same device Reply with quote

So after many hours on the phone with Verizon and Motorola, it appears that Active Sync will let you sync more than one device, but they can't be the same device - eg, two Motorola Q's - even if they have different names.

The solution appears to be to use ActiveSync for one device and Verizon's Mobile Sync for the other. A bit of a pain, and I haven't quite got the email sync working right yet, but at least now I can sync the calendars.
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Jerry Raia
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Location: Los Angeles

PostPosted: Thu Aug 03, 2006 11:01 am    Post subject: Reply with quote

That's really silly. ActiveSync really should allow you to do that. I cannot for the life of me understand why MS has put so little effort into making this essential utility.
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Mike Temporale
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Joined: 07 Jul 2003
Posts: 8577
Location: Toronto, Canada

PostPosted: Thu Aug 03, 2006 11:20 am    Post subject: Reply with quote

That's not Active Sync. I'm able to sync 2 i-mate SP5m's without an problem. It must be something with the Q. Regardless, it's pretty sad that such a simple thing isn't possible with the Q. Confused
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Jerry Raia
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PostPosted: Thu Aug 03, 2006 11:23 am    Post subject: Reply with quote

I'd rather blame ActiveSync. Laughing
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Kris Kumar
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Joined: 02 Jul 2003
Posts: 4267
Location: Rochester, NY, USA

PostPosted: Thu Aug 03, 2006 5:04 pm    Post subject: Reply with quote

Jerry Raia wrote:
I'd rather blame ActiveSync. Laughing


Wow, that would be a huge design flaw on the part of Microsoft. I doubt it.

In the past we have at my work had couple of Pocket PCs of the same type, we have established partnership and synced. Two HP iPaq 2210s.

I am lost on this one.
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Kris Kumar
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Joined: 02 Jul 2003
Posts: 4267
Location: Rochester, NY, USA

PostPosted: Thu Aug 03, 2006 5:07 pm    Post subject: Reply with quote

I say we post this on the front page and find out from our readers if they have experienced this problem.
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Jerry Raia
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Joined: 07 Jul 2003
Posts: 4532
Location: Los Angeles

PostPosted: Thu Aug 03, 2006 5:25 pm    Post subject: Reply with quote

It might be something in the Q that freaks out Activesync. I still blame AS! The Q could not possibly be the culprit! Ever think you'd see me defending a Moto phone? Laughing
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