Handango & John Cody

abf · Posted: Tue Oct 24, 2006 8:40 pm Post subject: Handango & John Cody

Anybody else read through this page?

I have nothing to do with Handango or John Cody, apart from using Alerts!

So here's my question: does this sound fair, or even normal practice?

Mike Temporale · Posted: Tue Oct 24, 2006 9:51 pm Post subject:

No, it's not fair at all. But what do you really expect from Handango anyway? They're already ripping people off with their download insurance. :roll:

I'm an Alerts! and an (ex-) Vnotes user. John's got some really great apps. I've made a number of suggestions to John for Alerts! and he's always very positive and supportive of ideas from others.

i hope Handango changes their mind. But even if they do, can they really be trusted? :?
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"I have no special talents, I am only passionately curious" - Albert Einstein

Jerry Raia · Posted: Tue Oct 24, 2006 9:53 pm Post subject:

That download scheme of theirs is quite a scam. If I can get what I need anywhere else, even if it costs more, I will.
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ARW · Posted: Tue Oct 24, 2006 10:12 pm Post subject:

I've been avoiding Handango of late. If they don't step up to their commitment to John Cody I'll not go any where near them for future purchses. Voting with my pocketbook as it were.

Kris Kumar · Posted: Wed Oct 25, 2006 5:14 am Post subject:

Mike Temporale · Posted: Wed Oct 25, 2006 7:53 am Post subject:

Well, what a great chance to plug our new affiliate and the 20% off coupon code Wink

We setup a Handango affiliate a number of years ago but I closed it pretty quick. I never liked their site design - it's just too hard to find something. And their customer service was on a downward spiral.

Anyway, I feel sorry that John was placed in this position. Handango has to learn to respect the developer and the customer. Instead of ignoring both. He's got some great apps and I've heard some of the things he had planned for the next releases and it will make a valuable tool even more so!

Pst, John - don't forget to load your apps up on our new Affiliate!
_________________
"I have no special talents, I am only passionately curious" - Albert Einstein

Jerry Raia · Posted: Wed Oct 25, 2006 8:08 am Post subject:

WorksForTurkeys · Smartphone Pupil Joined: 15 Aug 2006 Posts: 16

Wish I could say this is uncharacteristic of my experiences with Handango through the years. My experiences with them as a customer has taught me that they use email correspondence as a delaying tactic and have no intention of actually resolving any issues. I no longer bother with their policy of intentional procrastination: they now get one notice in writing, certified, and a docket number. My bank uses the documentation to debit their account.

and, I was not impressed by the electric fire starter they sent as an appeasement.

bshpmark · Smartphone Ponderer Joined: 11 Mar 2006 Posts: 70

I won't be purchasing anything else from Handango. They should live up to their agreement with John.

extravagant · Smartphone Pupil Joined: 01 Feb 2006 Posts: 48

Legally, even if it’s a new management, the new management automatically acquires liabilities, therefore they are liable. That’s like I go to a Toyota dealership, I buy a car, then I go to service it under the warrantee and they tell me “new management”, I don't think so. Legally, John can sue for damages including punitive damages and reliance damages and of course, breach of contract. I can dig up/represent John which will prove his case, for a fee (if he wins) lol Wink