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Mike Temporale
Managing Editor
Joined: 07 Jul 2003
Posts: 8577
Location: Toronto, Canada
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 Posted: Mon Oct 30, 2006 8:17 pm Post subject: |
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| Will Pinnell wrote: |
| Without divulging specifics to the community, our collective decision to not distribute Omnisoft's content was based on additional information not publicly shared. |
Why? Why are you not sharing your reasons? Shouldn't a company like Handango have a clear set of rules and guidelines that would lead to closing a partners account? Especially when you owe that partner $5000?
| Will Pinnell wrote: |
| We look forward to continuously improving our communications with our valued customers and content provider community. |
No offense, but you've got a long way to go. You're communication to date has been nothing more than "we did it, and we won't tell you why". That tells me that you know your actions are wrong and you're hoping this will just go away. Sad really.
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"I have no special talents, I am only passionately curious" - Albert Einstein
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Jerry Raia
Contributing Editor
Joined: 07 Jul 2003
Posts: 4532
Location: Los Angeles
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| Posted: Mon Oct 30, 2006 8:30 pm Post subject: |
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Looks like they are just using this cookie cutter response on all the boards. Guess what Handango? No one is buying it.
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WorksForTurkeys
Smartphone Pupil
Joined: 15 Aug 2006
Posts: 16
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| Posted: Tue Oct 31, 2006 8:05 am Post subject: |
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| Will Pinnell wrote: |
Hey all-
My name is Will Pinnell, and I am the Senior Director of Content at Handango. In light of the recent posts about Handango seen on Smartphone Thoughts, I wanted to provide an update. I visited Omnisoft's site myself last week and read the available thread between John and members of our team. I also spoke with him on the phone.
I'd like to assure you that Handango does not discontinue partnerships without cause, nor did we come to this decision lightly. In my nearly seven years at Handango, I've served as an advocate for small developers and appreciate the passion shown in your posts. As a standard business practice, we strive to ensure productive and successful relationships with all our thousands of content provider partners. Without divulging specifics to the community, our collective decision to not distribute Omnisoft's content was based on additional information not publicly shared.
I do admire John Cody's drive to make customers aware of his applications and wish him the best of luck in the future. Although we stand by our decision to not distribute his company’s content at this time, we have issued a payment to Omnisoft in the amount of the remaining marketing credit.
Thank you for your continued enthusiasm about the smartphone content space. We look forward to continuously improving our communications with our valued customers and content provider community.
Will Pinnell
Senior Director of Content
Handango |
Will,
The damage you have done to John's business is far in in excess of the credits with which you are now apparently attempting to buy complacency. While I am certain that John appreciates the additional income, a bribe is still a bribe. You have done nothing but confirm that the expressed concern of Handango's business practices, is justified and worthy of further investigation.
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Jerry Raia
Contributing Editor
Joined: 07 Jul 2003
Posts: 4532
Location: Los Angeles
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Rocco Augusto
Contributing Editor
Joined: 28 May 2005
Posts: 1096
Location: Portland, OR
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| Posted: Tue Oct 31, 2006 1:32 pm Post subject: |
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remember, this is the same company that offers "download insurance". personally, i'll never buy anything form them or recommend them to anyone. handango has always seemed super shady to me. the good news is, our readers can always just use our new software affiliate store for all their application purchases 
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Smartphone Thoughts
Contributing Editor
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WorksForTurkeys
Smartphone Pupil
Joined: 15 Aug 2006
Posts: 16
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| Posted: Tue Oct 31, 2006 2:43 pm Post subject: |
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| Jerry Raia wrote: |
I just got a response from Handango. it is the exact same Will Pinnell drivel that has been posted over and over again. I wonder if there is such a person.  |
I doubt he really exists: I just received the exact same response.
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John Cody
Smartphone Intellectual
Joined: 30 Jun 2003
Posts: 157
Location: Long Island, NY
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| Posted: Tue Oct 31, 2006 2:57 pm Post subject: |
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"The Register" just picked up my story:
http://www.theregister.co.uk/2006/1...kicks_omnisoft/
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-John Cody
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Jerry Raia
Contributing Editor
Joined: 07 Jul 2003
Posts: 4532
Location: Los Angeles
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John Cody
Smartphone Intellectual
Joined: 30 Jun 2003
Posts: 157
Location: Long Island, NY
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| Posted: Tue Oct 31, 2006 7:52 pm Post subject: |
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| Jerry Raia wrote: |
I'm glad to see this is getting all the attention it is John. Most of the best software (like yours) started from independent developers like you. Maybe what we need are smaller "stores" that are not just sending their "bots" out to respond. This stuff really makes me mad.  |
Thanks Jerry, I really appreciate your continued support with this 
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-John Cody
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Jerry Raia
Contributing Editor
Joined: 07 Jul 2003
Posts: 4532
Location: Los Angeles
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| Posted: Tue Oct 31, 2006 8:06 pm Post subject: |
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My pleasure! I have a real soft spot for the one man show. I used to develop and sell applications for HP handhelds back in the mid 80's. No Internet back then but my stuff was in a catalog from a place called EduCalc. Anyone remember them? Anyway that was a fun time, we were all small developers and a lot of good things came from that. What we maybe need are more small stores like the one associated with us here at Smartphone Thoughts. I don't know the answer but what happened to you is unacceptable behavior.
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