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HELP, lost my startmenu!

 
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mirage
Smartphone Neophyte


Joined: 10 Dec 2006
Posts: 3

PostPosted: Sun Dec 10, 2006 3:26 pm    Post subject: HELP, lost my startmenu! Reply with quote

Hi all,
i am a real newbie to all this, and smartphones.
I have a HTC S620, with Windows Mobile version 5 for two days now.
I connected the smartphone succesfully to my pc with activesync.
First when set my phone on and when i pusth on start, normally all the icons appear like settings, java, sounds, calendar etc.
Now when i push start, nothing happens, when i push start again it says " more" where the word start was..
Problem is now that i cannot reach my settings or all the other icons...
Maybe i removed by accident a crucial file...
Can someone please help me???
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scottb
Smartphone Intellectual


Joined: 17 Sep 2004
Posts: 145

PostPosted: Sun Dec 10, 2006 8:24 pm    Post subject: Reply with quote

Did you install any applications? This is common on WM5 smartphones--losing the Start Menu. It will still work, you just can't see it. Shut the phone off and turn it back on--that should restore the Start Menu.
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Motorola Q, WM5 - Verizon Wireless, U.S.A.
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mirage
Smartphone Neophyte


Joined: 10 Dec 2006
Posts: 3

PostPosted: Mon Dec 11, 2006 11:42 am    Post subject: Reply with quote

I did not install any new applications. I did copy some tones and pics from my PC to my Smartphone. I did switch off and turned on my phone, but the problem is still the same. Also a reboot, back to the original factory settings does not work. This is because i cannot enter the Start>Expert>Clear Storage menu items..
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Mike Temporale
Managing Editor


Joined: 07 Jul 2003
Posts: 9227
Location: Toronto, Canada

PostPosted: Mon Dec 11, 2006 2:55 pm    Post subject: Re: HELP, lost my startmenu! Reply with quote

mirage wrote:

Maybe i removed by accident a crucial file...


If it was a crucial file, then WinMo would replace it on boot. So that's not the case.

Usually there's a hardware way to reset the device. I don't know what that is for the Dash, but I'm sure it would turn up with a little help from Google. Since you haven't installed anything a hard reset would be the best solution.
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"I have no special talents, I am only passionately curious" - Albert Einstein
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