Monday, November 26, 2007
AT&T and Samsung Quietly Recalling Blackjacks
Posted by Jerry Raia in "Smartphone News" @ 04:15 PM
"...according to users on AT&T's official support forums, Samsung Blackjacks manufactured between November 2006 and February 2007 are the subject of a quiet recall due to an antenna issue. Apparently certain internal components are wearing oddly over time and causing the antenna to loosen and disengage, causing dropped calls and poor signal strength. A service advisory has apparently gone out to warranty centers, so if your Blackjack is acting a little flaky, now's the time to get on the horn."
Rocco was good enough to get on the phone to confirm this as well for us. The recall is being handled by Samsung. You will need to call them at 1-888-987-HELP (4357). As stated above devices made between November 2006 and February 2007 are the ones being recalled. The date can be found under the battery in the form YY.MM according to engadget. Has anyone had this problem with their Blackjack?
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