All posts tagged "reporting"
Wednesday, September 27, 2006
Posted by Jason Dunn in "THOUGHT" @ 12:45 PM
Jim Morrison, CEO and founder of I-Mate, just finished presenting at Mobius 2006 in Boston, and Mike Temporale is down there now feeding me some bits and pieces of info over IM. First, he tells me that the legendary ugliness of the I-Mate JAQ was no accident. Morrison told the Mobius attendees that their enterprise customers wanted an ugly device that employees would work with it at the office, but wouldn't take it out to the pub because it's so ugly - and hence it wouldn't be stolen. Seems like curious logic to me, but it seems to explain a few things.Over the next 12 months, I-Mate is launching 15 devices that are exclusive to their brand. I believe they'll all be TechFaith Wireless-designed devices, since I-Mate is no longer working with HTC. Most of the devices will be Pocket PC Phone devices, though some will be Smartphone devices. The devices will be broken into three different classes: Ultimate (top geek gadgets, think Jasjar), Stealth (mid-level devices), and Light (low-end, less expensive devices).More to come from Mike Temporale at Mobius Boston continues to unfold.
Posted by Jason Dunn in "THOUGHT" @ 12:45 PM
Jim Morrison, CEO and founder of I-Mate, just finished presenting at Mobius 2006 in Boston, and Mike Temporale is down there now feeding me some bits and pieces of info over IM. First, he tells me that the legendary ugliness of the I-Mate JAQ was no accident. Morrison told the Mobius attendees that their enterprise customers wanted an ugly device that employees would work with it at the office, but wouldn't take it out to the pub because it's so ugly - and hence it wouldn't be stolen. Seems like curious logic to me, but it seems to explain a few things.Over the next 12 months, I-Mate is launching 15 devices that are exclusive to their brand. I believe they'll all be TechFaith Wireless-designed devices, since I-Mate is no longer working with HTC. Most of the devices will be Pocket PC Phone devices, though some will be Smartphone devices. The devices will be broken into three different classes: Ultimate (top geek gadgets, think Jasjar), Stealth (mid-level devices), and Light (low-end, less expensive devices).More to come from Mike Temporale at Mobius Boston continues to unfold.
Monday, February 13, 2006
Posted by Kris Kumar in "SOFTWARE" @ 09:00 AM
Remember the Doctor Watson on Windows NT 4.0? The famous doctor has morphed in to Windows Error Reporting, and now the same technology is present on your Windows Mobile 5.0 based devices to track and report the errors. Unlike its desktop cousin, the Windows Mobile version of Error Reporting is turned off by default. Recently I turned on the Error Reporting functionality on my Smartphone and here is a quick look at what you can expect from this feature.
Figure 1: An error has occurred.
Windows Mobile shows the "We're Sorry" screen with a brief description identifying the rogue application, in this case the Cingular's Xpress Mail application file triggered the error. The screen prompts the Smartphone user for the next step. Let's take a look at the error details before we trigger the transmission of the error report to Microsoft.
Figure 2: The Report Details screen.
Nothing much on this screen except for the data collection policy and another link pointing to the technical information contained in the error report.
Figure 3: Error Report page has more links.
The Error Report is split into two sections "Error Report" and "CEDevice.Log". I am not sure if these two sections are always present or if more sections are added to the Error Report depending on the error scenario.
Figure 4: Finally the Error Report, details about the offending party. Check out the scroll bar, there is a lot of data here.
Figure 5: Error Report part II, the CEDevice.log.
Again check out the the scroll bar, lot of data is being logged. I couldn't make out much except for the fact that the text in the above screen reads "Product=Smartphone." I hope rest of the logged information makes sense to Microsoft, once it receives the log.
Figure 6: Thank you.
Once you submit the error report, you are presented with the thank you note from Microsoft. Interestingly, the error information that was just transmitted to Microsoft from the Smartphone is not billed on the user's cellular bill, that is really good thinking. I wonder how the information is transmitted? Is the information sent using the data network or SMS messages?
Figure 7: Error Reporting can be enabled in the Start -> Settings menu.
I think we should turn this feature on and send in the error reports to Microsoft. So that Microsoft gets an idea of our pain. ;-) After all it doesn't cost us a cent.
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