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All posts tagged "carriers"


Monday, May 26, 2008

Rural Wireless Carriers File FCC Petition Opposing Handset Exclusivity

Posted by Rocco Augusto in "Smartphone Talk" @ 08:36 PM

http://www.engadgetmobile.com/2008/...-handset-exclu/

"If you thought you were annoyed when one of the big wireless carriers locked up a phone you were after, you have no idea how frustrated small and rural wireless carriers are -- they've just filed a petition with FCC seeking to ban the practice. The 80 companies in the Rural Cellular Association serve small markets not well-covered by the big guys, like parts of New Mexico, Idaho, Kansas, Maine, North Dakota, Utah, and Wyoming, and they say that carrier exclusivity deals not affect their bottom line, but also deprive consumers of desirable phones like the iPhone and upcoming Blackberry Bold. They've actually got a pretty good point: lots of rural customers can't purchase and use an iPhone without technically breaking the AT&T service agreement. We'll see how this one goes -- although we'd love nothing more than to use any phone we wanted on any carrier, there are plenty of reasons it won't happen, and exclusivity is the easiest way for carriers to differentiate themselves to consumers."



As a consumer I really hope that in the coming years we start to see an end to all of the exclusivity contracts. I can understand them to a point but in the case of the iPhone, as mentioned above, was five years really necessary? Also I think the iPhone is a horrible example of a handset to use an example here since a lot of the rural carriers I can think of off the top of my head all run off of CDMA networks and the iPhone is a GSM and soon to be HSDPA handset. Even if the exclusivity deal was not in place, do you really expect Apple to make a CDMA version just to be fair to the little guys? A lot of high-end handsets have trouble selling in densely populated areas and if there is not enough customer demand to convince the big five to open shops in those rural areas, what makes the little carriers think they could even secure those fancy handsets in the first place?


Monday, March 3, 2008

Mozilla in Talks with Carriers About Firefox Mobile

Posted by Rocco Augusto in "Smartphone Talk" @ 05:39 PM

http://www.theunwired.net/?item=neg...-firefox-mobile

"Mozilla's Firefox Mobile will hit smartphones like Windows Mobile and Linux devices later this year and as Mike Schroepfer, Mozilla Vide President Engineering, unveiled this week, beside users also mobile carriers and operators are interested to learn more about Mozilla's latest mobile device project. Schroepfer is quoted, that Mozilla's mission is to break open a closed market but he knows that it won't happen overnight. And while Windows Mobile devices includes a web browser already, namely Internet Explorer Mobile, it looks like operators and ODMs aren't satisfied with Internet Explorer anymore which must be the reason for adding Opera Mobile on their smartphones in addition."



I played around with some of the latest builds of Minimo a few weeks back and I have to say, I was pretty unimpressed. The program was nowhere near up to par with a majority of the releases you see coming out of the Mozilla campus. I hope, for all that is good and mobile, that the good folks over at Mozilla really polish the user experience on their upcoming release of Firefox Mobile. Right now, we have pretty slim pickings when it comes to choosing a good functional web browser on our Standard base devices and if there was a way to bring that Gecko based rendering engine to the portable world, it would make all of our browsing experiences better compared to what we currently have. While I am a fan of Opera's mobile offerings, I never really liked the look and feel of them and would love to use something that looked more like the screenshot above.


Tuesday, March 13, 2007

As Mobile Phones Grow More Complex, Carriers Insist on Fewer Operating Systems

Posted by Kris Kumar in "ARTICLE" @ 10:30 AM

http://www.nytimes.com/2007/03/12/technology/12wireless.html?ex=1331352000&en=47357e14b56068aa&ei=5090&partner=rssuserland&emc=rss

"Two operating systems run more than 95 percent of the world�s computers, but dozens of systems are behind the 2.5 billion mobile phones in circulation, a situation that has hampered the growth of new services, industry executives and independent specialists say. �There are too many operating systems already and more are coming on stream, making things complicated for smaller software companies,� said Tony Cripps, a senior analyst with the telecommunications consulting firm Ovum in London. Mobile phone carriers are watching with more than passing interest because the new applications they are counting on to increase revenue and profit may make it to only a limited number of phones as software developers struggle to keep up with the different operating systems. Having multiple systems is also time-consuming and costly for the carriers, which must configure the phones they sell."

New York Times has an interesting article [free subscription required] on how the carriers are trying to reduce the number of mobile operating systems they have to support on their networks. Vodafone has already narrowed it down to Microsoft�s Windows Mobile, Symbian Series 60 and Linux. The biggest benefit in doing so is the reduced support costs for the carriers, and the added advantage is that a fixed set of operating system choices encourages developers to add content and services. While I like the concept on paper, I am not so sure if the carriers will be able to pull it off. They may be able to accelerate the process of elimination of the weaklings, but don't you think that the operating systems need to fight it out in the market-space and get eliminated as part of the normal process of evolution of the mobile technology. I do not want the carriers to make the decision, I want the market to make the decision. What are your thoughts?


Tuesday, April 25, 2006

Are the Carriers Missing a Market?

Posted by Jerry Raia in "ARTICLE" @ 04:00 PM

http://spaces.msn.com/richtech/blog/cns/

"So, I've been wondering - Is Cingular missing a market? I've been using the Cingular 2125 Windows Mobile 5 Smartphone for about 3 months now and until something better comes along, you're not going to pry it from my fingers. I rely on it heavily as my calendar and phone book, alarm clock and MP3 player and much more. No question, I'm a power user. And a business user, which is the market that all carriers have set their sites on for these types of products. But I have to wonder. If the right combination of software and services were offered, would a Smartphone be good for my wife (a project manager - corporate America)? My mom (a housewife)? My sister (a teacher)?"

No question they are missing a market. Just walk into any retail carrier outlet and ask some questions about Smartphones. For an even more exciting ride call up customer service with a problem, if they even know the phone you have exists. They don't seem to even understand this market sometimes. If it weren't for sites like these there would be practically no help at all. The market of the non power business user needs more than "what phone do you have again?" when they call for help. This topic always make me want to rant. :D


Thursday, March 30, 2006

Switching Wireless Carriers to Save Money: Anyone Doing It?

Posted by Jason Dunn in "ARTICLE" @ 03:00 PM

http://www.pcworld.com/resource/article/0,aid,125006,pg,1,RSS,RSS,00.asp

"Last week, I offered advice for existing wireless customers on getting the best price for a new smart phone. One option I didn't mention is switching service providers, and that's what I ended up doing. I switched from Cingular to Sprint when I wanted to upgrade to a Palm Treo 650 but not pay the full price. I'll explore that option this week. Why did I make the switch? I had a couple reasons...So I paid $300 for a Treo 650 from Sprint. Given that I was still under contract with Cingular, however, that carrier hit me with a $150 early termination fee. Thus, I paid a total of $450 for the Treo 650, which is $75 more than what I'd pay if I'd stayed with Cingular."

The author goes on to say that by switching to Sprint and the $10 a month plan for web/email, he'll save in the long run. Have any of you switched wireless carriers to save money? Or do the devices available on a certain network lure you away? In this case the Treo was available on all the networks, but with Windows Mobile devices that's often not the case - if you want the Treo 700w, you're going with Verizon.


Thursday, March 23, 2006

Carriers Push Back on MSN Messenger

Posted by Jerry Raia in "OFF-TOPIC" @ 02:00 PM

http://www.mobilegadgetnews.com/index.php?showtopic=11568

"It seems Microsoft almost completely stopped offering MSN Messenger to handset makers after carriers complained that the function undermined their revenue streams from voice and data transmissions. Microsoft had been quite active pitching MSN Messenger to handset makers, but carriers apparently stepped in to say they want the service to be an additional feature that they provide and collect revenues on."

User submitted image

Don't Panic! This only affects Java type phones. Smartphones we are assuming are excluded. It does illustrate, as if we didn't already know, that the carriers want every penny they can squeeze out of you.


Tuesday, February 28, 2006

The Carriers have Once Again Pulled Out Their Hatchets, the Victim This Time is Sling Media

Posted by Kris Kumar in "THOUGHT" @ 08:30 AM

http://www.forbes.com/technology/2006/02/27/cingular-verizon-sprint-cz_td_0227slingbox.html

"We have no immediate plans to run that service, What runs on our network are our services."

The above statement was issued by Jeffrey Nelson of Verizon Wireless and "that service" is the Sling Media's Windows Mobile based service that lets the users of Slingbox view their recorded TV shows on their mobile devices. Why doesn't Verizon want their customers to watch their favorite recorded shows, because Verizon offers it own video service. :roll: The one thing I could not understand from this Forbes article is, why Sling Media is seeking consent from the carriers? Am I missing something, shouldn't a customer who is paying $$$ for the high speed data networks be allowed to pick and choose their own services? Which means Sling Media should be free to offer whatever services it feels is right for its customers. Maybe I have not read the fine print on the terms and conditions for data network access. That said, the carriers are known for their walled gardens and Verizon probably leads the pack, when it comes to nixing technology and services that benefit its customers without benefiting its own pockets. When will this end? I would like to take a moment to talk to the carriers - please, the high speed data networks have plenty of bandwidth for your own services and your customers', by blocking your customer's wishes you are turning them away from your own services.

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  • Source: engadget mobile


Thursday, February 16, 2006

Carriers Want to Reduce the Number of Supported Operating Systems

Posted by Mike Temporale in "ARTICLE" @ 09:30 AM

http://www.infoworld.com/article/06/02/15/75403_HNmobileosesvie_1.html?source=NLC-TB2006-02-15

"Operators and handset makers are moving toward standardizing on just a few mobile phone operating systems. They're likely to choose relatively open platforms with large developer groups, according to experts at the 3GSM World Congress in Barcelona on Wednesday. ...operators want to try to standardize on just a few phone operating systems which would make it easier to offer consistent services across a wide range of devices. Vodafone (Profile, Products, Articles) Group currently supports handsets based on more than 15 different platforms, said Dirk Wierzbitzki, group director of terminals portfolio and services at Vodafone. Tweaking each application to work on each platform is expensive, and because the operator must work to the lowest common denominator, it's not offering the innovative services that it wants"

Windows Mobile isn't mentioned as an option in this article, but other than that, I can't say I disagree with it. Operators just can't afford to support numerous different operating systems on their devices. Just like most corporate IT departments standardize on one desktop OS, the carriers are looking to reduce the number to something more reasonable. I think it's safe to say that most carriers would like 2-3 different operating systems, and it would be safe to say that Symbian and Windows Mobile are high on the list. At least, that's my ranking. :)

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  • Source: Edgar_


The Latest Threat to Mobile Carriers - The Internet

Posted by Mike Temporale in "ARTICLE" @ 08:30 AM

http://mobileanalystwatch.blogspot.com/2006/02/latest-threat-to-mobile-carriers_14.html

"According to Gartner and others, an estimated "20 different cell phone models will be available in 2006 that can connect to Wi-Fi, with about 20 million units expected to be sold this year alone." Forrester has estimated that "a customer switching to Internet calls would cut average revenue per user (ARPU) in half, to $25 (14.50 pounds) for unlimited packages from $50." While the move to dual-mode might negatively impact revenues of mobile only carriers, it might make sense for carriers with both fixed and mobile networks to offer such handsets to better lock in customer loyalty."

You have to expect that any drop in revenue will cause an increase in fees or the length of a contract. While I'm all for WiFi enabled phones, I don't want to see my monthly bill get any larger! :?


Wednesday, February 1, 2006

FCC Proposes Fines for US Carriers Over Leaked Call Records

Posted by Mike Temporale in "NEWS" @ 02:00 PM

http://www.mobileburn.com/news.jsp?Id=1982

"In its ongoing investigation into the privacy practices of US carriers after the leaking of subscriber call records, the FCC has proposed a fine for two of the largest carriers in the US - not for having bad practices per-se, but for not providing adequate documentation to prove that they do. The proposed fine of US$100,000 for AT&T and Alltel has come after the FCC made a request for the latest certification saying that the companies had complied with federal regulations for the protection of customer data."

Looks like the FCC is taking some action against the carriers for not being as secure as they should be with their customer usage data. This is good news for customers going forward. Of course, it doesn't do much for the damage that's already been done.


Monday, January 23, 2006

Mobile Carriers to Test Out Tiny Ads for Tiny Screens

Posted by Jerry Raia in "NEWS" @ 06:00 PM

http://www.engadget.com/2006/01/18/mobile-carriers-to-test-out-tiny-ads-for-tiny-screens/

"Well, it was inevitable really, but get ready for a whole new world of phone based advertisement. Verizon and Sprint Nextel are tiptoeing around the idea of opt in video ads, with plans to test the functionality in March but fears of upsetting consumers, while ESPN is jumping into the fray with Visa, Nike, and Hilton Hotels all lined up to provide video ads to accompany their service."

User submitted image

Yeah I bet they are tip toeing around the idea. As long as I can opt out of all this garbage if they want to give reduced rates for looking at ads, fine. The problem is once the camel's head is in the tent, well you know the rest. It figures the Verizon is one of the first to want this. Lets hope the "test" falls on its face.


Tuesday, November 22, 2005

Consumers Down On Carriers For Cellular Phone Buys

Posted by Jerry Raia in "OFF-TOPIC" @ 03:00 PM

http://mobileanalystwatch.blogspot.com/2005/11/consumers-down-on-carriers-for_21.html

"TechWeb covers a new report from NPD Group that finds "consumers are unhappy with buying a cellular phone from carriers, giving higher ratings to retailers." According to NPD, "only 24 percent of the more than 2,100 consumers surveyed said buying a mobile phone from a carrier-owned story was an "excellent or good experience." Mass merchants, such as Wal-Mart, and electronic retailers, on the other hand, scored higher levels of satisfaction.""

My own experience with this has been mixed. When I was with Verizon every trip to any of their stores was an agonizing. The wait was long and the service was almost always substandard. Cingular stores have been the exact opposite. My one experience buying from a regular retail outlet, which was Best Buy, was not good. What have your experiences been?


Wednesday, June 22, 2005

Why Wireless Carriers Need A Clue -- Soon

Posted by Jerry Raia in "OFF-TOPIC" @ 03:00 PM

http://www.mobilepipeline.com/164901436

"An optimist might say that the jury is still out about cellular data. But a new survey has me almost convinced that clueless cellular operators could blow their multi-billion dollar investments in 3G. I've ranted frequently about how cellular operators are making a huge strategic error by overpricing 3G service. But overpricing fast cellular data is a symptom, I believe, of how the cellular operators simply don't understand how to offer those services."

This article brings up some very good points. I second them and let me add another thought here. While WiFi is not readily available on phones yet it is definitely popping up almost everywhere. I find myself quite often using my iPAQ with WiFi to check email and even post here instead of waiting for my slow GPRS connection on my phone to do it. I pay 19/mo for WiFi. Why would I pay 80/mo for a slower connection? True, WiFi isn't available everywhere but that is changing. What do you think?


Tuesday, January 4, 2005

Carriers Make 'Super 3G' Plans

Posted by Jerry Raia in "NEWS" @ 09:00 AM

http://www.gizmodo.com/gadgets/cellphones/carriers-make-super-3g-plans-028699.php

"Development of the next round of high-speed wireless data services has officially started, with a new consortium of carriers signing a 'Super 3G' agreement. The new system, planned to be at least 10 times as fast as modern 3G services, should first been seen in testing environments in 2007, with commercial deployments to follow."

I wonder if anything will come of this especially in North America where it seems this whole high speed thing is kind of sparse and confused in its implementation.


Friday, November 12, 2004

T-Mobile Signs Six Carriers to Wi-Fi Roaming Deal

Posted by Jerry Raia in "NEWS" @ 03:00 PM

http://www.eweek.com/article2/0,1759,1724025,00.asp?kc=EWRSS03129TX1K0000605

"SAN FRANCISCO�T-Mobile's wireless division said Wednesday that it has signed partnership agreements with six other wireless carriers, allowing single sign-on services to 11 countries around the globe."

I use T-Mobile hotspots all the time at airports (like right now) and Starbucks. I like to see that it is expanding even more. :)


Sunday, September 12, 2004

J.D. Power Survey: Carriers May Be Finally Catching Up With Customer Expectations

Posted by Kris Kumar in "OFF-TOPIC" @ 01:00 PM

http://www.jdpa.com/studies_jdpower/pressrelease3.asp?ss=tps&ID=2004099

"Overall satisfaction performance with wireless service providers has increased 5 percent over 2003, the first time a significant increase has been achieved on a year-to-year basis in three years, according to the J.D. Power and Associates 2004 U.S. Wireless Regional Customer Satisfaction Index (CSI) Study released today.

"Since the study was launched in 1995, overall wireless satisfaction performance has fluctuated in a downward trend based on a number of industry changes such as competitive expansion, mergers and key regulatory programs. These forces have made it difficult for carriers to meet customer expectations as wireless service gained mass appeal. Carriers may be finally catching up with customer expectations, particularly in areas where the industry as been concentrating most of its financial resources. For example, the call quality area receives the largest reported increase in satisfaction ratings over 2003 (increasing 7%), with coverage attributes such as "making calls outside local calling area" and "geographic size of local calling area" experiencing the biggest positive changes. Satisfaction with the cost of service has also risen significantly, mainly based on a strong increase in "fairness in roaming charges."


User submitted image

The key highlights of this study are:
� Overall wireless household penetration is 59%
� Overall satisfaction performance with carriers increased 5% over 2003
� T-Mobile ranked highest in all six regions
� Verizon Wireless also ranks highest in a tie in four regions
� Users report spending $55 per month on wireless service
� Only 60% of the total minutes in a typical service plan are used
� Wireless subscribers report receiving an average of 19 voice mail and 13 text messages per month 8O

You can check out the performance of each carrier on a region by region basis over here.


Monday, July 19, 2004

Samsung Launches Six Phones With Top US Carriers

Posted by Mike Temporale in "NEWS" @ 08:30 AM

http://www.tmcnet.com/usubmit/2004/Jul/1057412.htm

"STA's product line-up this summer will include the d415, a distinctive slide-up designed phone with 262K color screen and advanced multimedia features; the a790, a CDMA/GSM global phone; the e316 and e317, integrated camera phones with enhanced messaging and video clip recording features; the i600, an upgrade to the company's current Windows Mobile(TM) Smartphone; and the a700, a mega pixel camera phone with streaming video and camcorder recording capabilities."

:? Okay, I'm a little confused. Are they saying that there is a new version of the i600 coming out this year? Or are they just refering to the existing i600 with Windows Mobile 2003 on it?


Tuesday, May 18, 2004

Rural Customers Can Switch Carriers Beginning May 24

Posted by David McNamee in "NEWS" @ 11:30 AM

http://cellphones.about.com/b/a/086340.htm

Currently, only customers in the larger U.S. markets are eligible for phone number portability. Beginning May 24th, rural customers will be able to join the fun and switch carriers while keeping the same phone number. If you're in an area that doesn't qualify for number switching, keep an eye out. May 24th could be your day!


Wednesday, April 7, 2004

Campaign Launched To Outlaw Carriers From Locking Your Phone

Posted by Mike Temporale in "NEWS" @ 11:30 AM

http://www.phonescoop.com/news/item.php?n=833

"Consumers Union yesterday launched a campaign to lobby the Federal Communications Commission (FCC) to outlaw the practice of "locking" mobile phones to specific wireless carriers. Known as carrier locks or subsidy locks, the practice prevents consumers from using their old phone when they switch to a different carrier with a compatible network. Carriers argue that the locks are the only way to prevent abuse of subsidies that keep handset prices low."

:clap: It's about time.

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  • Source: Phonescoop


Tuesday, April 6, 2004

Setting Up Your Smartphone For Your Carriers Network

Posted by Mike Temporale in "NEWS" @ 05:45 AM

http://www.MyWindowsMobile.com

"Have a new Smartphone of Pocket PC Phone Edition? Want to quickly set it up from a website instead of tapping in server names, passwords, and URLs on your device? Check out the My Windows Mobile site for a simple wizard that will walk you through the customization process and send down your requested configuration via SMS. Behind the scenes, this site is powered by .NET and driven through XML web services. Mobile operators then are able to take web services and create custom interfaces that are specific for their customers. For example, check out AT&T Wireless's Start Windows Mobile site where they have, among other things, added the ability to choose homescreens and ringtones."

This sounds pretty cool. I often see people posting in the forums asking about settings for their carrier. Hopefully this will help all of you out. Have any of you tested it out?

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  • Source: Windows Mobile Team Blog


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